1.2 By using our website myeezi.com (“Website”), you (“you”, “your”) consent to this Policy and to the data practices described in it. If you do not agree with the data practices described in this Policy, you should not use our services, the Website.
1.3 We periodically update this Policy. We encourage you to review this Policy periodically.
2.PURPOSE AND CONSENT
2.1 This Policy has been developed for purposes of compliance with the General Data Protection Regulations 2017 (“GDPR”) and the Data Protection Act 1998 or 2018 (“DPA”) and shall serve as part of your initial customer relationship with us and our ongoing commitments to you.
2.2 Without information about you, we may not be able to provide you with the services or the support you request or require. Some of the information we obtain is collected to comply with applicable laws and regulations, including anti-money laundering laws.
2.3 This Policy explains:
a) Types of information we collect about you;
b) How we use information about you;
c) Types of information we disclose to third parties and the types of such third parties;
d) How we protect your personally identifiable information; and
e) How you may instruct us not to disclose certain information about you which we are otherwise permitted to disclose by law.
2.4 By using our Website, you authorize and consent to our obtaining from, and disclosing to, third parties any information about you in connection with identity or account verification, fraud detection, or collection procedure, or as may otherwise be required by applicable law.
3.INFORMATION WE COLLECT ABOUT YOU
3.1 We collect the following information (“Information”) about you:
a) Identification information, such as your name, email address, phone number;
b) Other information you provide by filling in forms on the Website. This includes information you provide at the time of registering your interest on the Website;
c) Information about how you use our services, including your access time, browser type and language, and Internet Protocol (“IP”) address;
d) Information collected by Cookies (for more information on this please see our cookies Policy);
e) Information contained in or relating to any communication that you send to us with or without our request, including without limitation the communication content and metadata associated with the
4.USE OF INFORMATION
4.1 We do not sell, exchange or give to any other person your information, whether public or private, for any reason whatsoever, without your consent, other than for the express purpose of providing our services to you.
4.2 We collect, process, and use information about you for the following purposes:
a) To provide the services to you and to improve, personalize and facilitate your use of our services;
b) To measure, customize, and enhance our services, including the design, content, and functionality ofthe Website, or to track and analyse trends and usage in connection with our services;
c) To notify you about any changes to the Website;
d) To provide you with customer care;
e) To operate our website and services, including to ensure their security;
f) In order to: (i)protect our rights or property, or the security or integrity of our services; (ii)enforce the terms of our Terms and Conditions or other applicable agreements or policies; (iii) investigate, detect, and prevent fraud, security breaches, and other potentially prohibited or illegal activities; (iv) comply with any applicable law, regulation, or legal process.
4.3 We may use third-party service providers to, process and store your information in the United Kingdom and other countries in our sole discretion.
5.DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES
5.1 Any third party that receives or has access to Information is required to protect such Information and use it only to carry out the services they are performing for you or for Eezi, unless otherwise required or permitted by law. We shall ensure any such third party is aware of our obligations under this Policy and we enter into contracts with such third parties by which they are bound by terms no less protective of any Information disclosed to them than the obligations we undertake to you under this Policy or which are imposed on us under applicable data protection laws.
5.2 We may disclose any and all information specified in Clause 4.2 of this Policy to:
a) Our suppliers or subcontractors as reasonably necessary for providing our services to you;
b) Our partners, governmental bodies and regulatory authorities, judicial bodies, our associates, agents, attorneys or other representatives for compliance with legal obligations to which we are subject or for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure;
c) Our group companies, including our affiliates, for rendering our services, compliance with applicable laws and improving the quality of our services.
6.INTERNATIONAL TRANSFER OF INFORMATION
6.1 Without prejudice to Section 5 of this Policy, you should be aware that we transfer your information outside EEA:
a) We may transfer your Information to our main subcontractor incorporated in the Republic of South Africa solely for the purposes of providing our services to you and only on as need to know basis. Each transfer will be protected by appropriate safeguards of the relevant legally binding obligations of the recipient to protect and handle your Information in accordance with this Policy, GDPR and DPA.
b) We also send information elsewhere in the world. For example, where we use cloud-based technology or a data centre or backup facility overseas. People in other countries may also need to access that database for purposes such as technical support or system development and testing.
6.2 While countries within the European Union all ensure a high standard of data protection law, some parts of the world may not provide the same level of legal protection in relation to personal data. As a result, when we do send personal data overseas, we will make sure that suitable safeguards are in place to protect the information. For example, these safeguards might include:
a) Putting in place a contract with the recipient containing terms which have been approved by the authorities as providing a suitable level of protection.
b) Sending the information to an organisation which is a member of a scheme which has been approved by the authorities as providing a suitable level of protection. One example is the “Privacy Shield” scheme that has been agreed between the European and US authorities.
7.THIRD-PARTY ADVERTISING AND ANALYTICS
7.2 The third-party service providers that we engage are bound by confidentiality obligations and applicable laws with respect to their use and collection of your information.
8.YOUR RIGHTS TO YOUR INFORMATION
8.1 You have the following rights with respect to Your Information:
a) Right to Confirmation – you have the right to confirm that we process your Information and to access such Information together with the details of the purposes of the processing, the categories of Information concerned and the recipients of your Information.
b) Right to Access – you have a right to request and receive a copy of your Information that we have subject to compliance with the applicable laws. We will provide you with a copy of the Personal Data held by us as soon as practicable and in any event within not more than 30 days of your request in writing. We may also request proof of identification to verify your access request.
c) Right to Rectification – you have the right to rectify any inaccurate Information about you and to complete any incomplete Information about you.
d) Right to Erasure – you have the right to demand erasure of your Information with us if:
We may refuse your demand if your Information is processed for exercising the right of freedom of expression and information, compliance with a legal obligation or establishment, exercise or defence of legal claims.
e) Right to Restrict Processing – you have the right to restrict processing of your Information if:
f) Right to Object to Processing – you have the right to object to our processing of your Information by any reason to the extent that the legal basis for the processing is the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. Please note, that we will cease processing your Information if such processing was done for direct marketing purposes. Otherwise, we may disregard your objection if we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
g) Data Portability – to the extent that:
h) Right to Complain – if you consider that our processing of your Information violates applicable laws and regulations, you have a legal right to file a complaint with the U.K. Information Commissioner by following the instructions provided at https://ico.org.uk/concerns/ or otherwise as may be convenient for
i) Right to Withdraw Consent – you may withdraw your consent to us processing your Information at any time, however such withdrawal will not affect the lawfulness of processing of your Information before it.
8.2 You may exercise any of those rights by sending an email at firstname.lastname@example.org. Please note, that some of your rights related to your Information are quite complex, and you are advised to read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
9.SECURITY OF YOUR INFORMATION
9.1 We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
We hold information about you at our own premises and with the assistance of third-party service providers. We restrict access to personal information to our employees, contractors, and agents who need to know that information in order to transmit, store, or process it, who are subject to contractual confidentiality obligations consistent with this Policy, and who may be disciplined or terminated if they fail to meet these obligations.
9.2 Our third-party service providers store and transmit personal information in compliance with this Policy and other appropriate confidentiality and security measures. Nevertheless, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes.
9.3 In the event that any information in our possession or under our control is compromised as a result of a security breach, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps in accordance with applicable laws or regulations.
10.DATA RETENTION POLICY
10.1 We will hold your Information for five years from the date of your last use of our Services unless otherwise required by the applicable law.
10.2 Notwithstanding Clause 10.1, we may retain your Information where such retention is necessary for compliance with a legal obligation to which we are subject.
11.DATA PROTECTION OFFICER AND OUR CONTACT DETAILS
11.1 EEZI LIMITED is a private limited company, registered in England and Wales, company number 09000588.
11.2 Any questions or concerns regarding this Policy or your rights related to the protection of your personal information may be sent via email at email@example.com.
11.3 In order to ensure effective and legal handling of our customers’ Information we have appointed a Data Protection Officer. You can reach our Data Protection Officer by sending an email at firstname.lastname@example.org.
12.1 We reserve the right to modify, alter or otherwise update this Policy at any time, by posting such changed, updated or modified policy on our Website. We will provide you with a minimum notice period of two months for any changes to this Policy, by email at the email address you provide.
12.2 Should you not wish to accept those changes, you should notify us and we will take that as an instruction to close your account held with us.
13.3 Should we not hear from you, your continued use of our services constitutes your acceptance of any amendment of this Policy. In the event that you close your account following the rejection of the changes, we will still hold your personal data on file, to adhere to applicable law.